North East Hayling
Residents Association





Hampshire County Council have rolled out Wave 2 of their superfast broadband project in our area which can give speeds upto 330 Mbps! However, whether you can get this speed depends on your connection type AND the package you have with your broadband supplier. To check your connection scroll down to the box and enter your phone number (or your postcode and address).

If your connection type is able to receive the fibre to the property (FTTP) service of 330 Mbps a list of suppliers will be given at the bottom of the page. Alternatively check here. Typically, the supplier will offer a range of speed packages of escalating speed up to 330 Mbps and probably increasing cost.

If you do not have an FTTP connection but are within within 1000 metres and connected to cabinet 9, at the junction of Woodgaston Lane and Copse Lane, you should as a minimum get superfast broadband (i.e. speeds greater than 24 Mbps).

Properties further than 1000m may be able to get improved speed (but less than 24 Mbps).

To find out if you are connected to cabinet 9.

If you are not on the FTTP connection, and are NOT getting 24 Mbps or more on a cabinet connection (not necessarily cabinet 9) and want improved speed it is important that you register your interest at register, even if you have done so before. This information will be used to justify further government funding to try and connect the remaining small percentage of users not receiving superfast broadband. In addition if you forward your address and phone number to we will collate and provide the details for our area to the Hampshire Broadband Team to look into.

Providing you have registered you should receive an e-mail from the Hampshire Rural Broadband team with details of the expected speed range. To get the improved speed you need to contact your broadband supplier and ask to change to a contract which meets your speed and data needs, for which they may provide a new router and will likely increase the charge for an improved service. If you are not predicted to receive speeds greater than 24 MB/sec it is worth trying to negotiate a reduction.


If you still can't get improved speeds over your existing connection a MiFi device (also known as a Wifi hotspot or mobile Wifi) may provide improvement at reasonable cost. The device is similar to a mobile telephone but allows up to five Wifi devices e.g. PC, tablet or other Wifi device to connect to the internet. The device can be used in a car, boat or anywhere there is a mobile signal.

I previously used MiFi at home with connection speeds of 5 MB/sec and greater (compared to less than 0.5 MB/sec at the time on the home telephone line) with reasonable reliability. Most mobile phone companies provide packages for around £10 a month with up to 2 GB of data and a two year contract that includes the cost of the device. There are various data and cost packages available, including pay as you go. The device is battery powered and comes with a mains USB power adapter.

Before purchasing you should check mobile coverage for your address, to find the best signal provider. Installation is straightforward - find the location in your house for optimum reception (probably a first floor window - the strength will be shown on the signal indicator on the device) -  connect to your home wireless network and you should then be able to connect to the internet.

Alternatively, if you have a mobile phone you may be able to tether your device via your phone.










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